Service Operations Dashboard

Tech efficiency, RO volume, and bay utilization tracking

Last updated: 2:03:50 PM

Tech Efficiency

87.0%

142 flagged / 163 clocked

↑ 2.3%vs last month

RO Volume (MTD)

387

Repair orders this month

↑ 8.5%vs last month

Monthly Revenue

$774K

Service department

↑ 6.2%vs last month

Bay Utilization

78.0%

6 of 8 bays active

↑ 5.2%vs last week

Customer Pay Ratio

68%

32% warranty

↑ 1.5%vs last month

Avg RO Value

$2,000

Average per repair order

↑ 3.8%vs last month

Daily RO Performance - Labor vs Parts

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Technician Performance - Comprehensive View

Technician	Specialty	Efficiency	Hours	ROs	Revenue	Rating
Tom Anderson	Engine	92.0%	42	18	$84K	4.9 ⭐
Lisa Martinez	Transmission	89.0%	38	16	$76K	4.8 ⭐
Robert Kim	Electrical	85.0%	40	17	$80K	4.7 ⭐
Jennifer Lee	Brakes	91.0%	36	15	$72K	4.9 ⭐
Michael Chen	AC/Heating	88.0%	35	14	$68K	4.6 ⭐
Sarah Johnson	Diagnostics	86.0%	33	13	$64K	4.8 ⭐

RO Types - Service Breakdown

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Bay Status - Real-Time Operations

Bay 1Active

RO: RO-1247

Tech: Tom Anderson

Vehicle: 2022 Ford F-150

Time: 45 min

Bay 2Active

RO: RO-1248

Tech: Lisa Martinez

Vehicle: 2021 Toyota Camry

Time: 20 min

Bay 3Active

RO: RO-1249

Tech: Robert Kim

Vehicle: 2023 Honda CR-V

Time: 1.5 hrs

Bay 4Waiting

Bay 5Active

RO: RO-1250

Tech: Jennifer Lee

Vehicle: 2020 Chevy Silverado

Time: 30 min

Bay 6Maintenance

Bay 7Active

RO: RO-1251

Tech: Michael Chen

Vehicle: 2022 BMW X5

Time: 1.2 hrs

Bay 8Active

RO: RO-1252

Tech: Sarah Johnson

Vehicle: 2021 Tesla Model 3

Time: 55 min