Towing Company

High-velocity dispatching and impound management

Last updated: 2:03:50 PM

Avg Time to Scene

12.4 min

Response time

5.2%vs last month

Impound Capacity

67%

121 of 180 spots

Hook-to-Book Conversion

34%

Cash call conversion

4.1%vs last month

Monthly Revenue

$124K

Total this month

On-Time Rate

89%

Service performance

Customer Satisfaction

4.6

34% repeat customers

Daily Call Volume & Revenue

Active Calls Queue

CALL-1247
AccidentI-95 Exit 42
High
Driver:Sarah Davis
En RouteETA: 8 min
CALL-1248
BreakdownRoute 101
Medium
Driver:Mike Johnson
On Scene
CALL-1249
LockoutDowntown
Low
Driver:Tom Wilson
ScheduledETA: 15 min

Fleet Status

TW-001
Flatbed
Active
Driver
Mike Johnson
Location
On Call
Calls: 12
TW-002
Wrecker
Active
Driver
Sarah Davis
Location
I-95 Scene
Calls: 15
TW-003
Flatbed
Active
Driver
Tom Wilson
Location
Standby
Calls: 10
TW-004
Wrecker
Maintenance
Driver
Unassigned
Location
Shop
Calls: 0

Impound Lot - Vehicle Inventory

VehicleVINOwnerImpound DateDaysFeesStatus
2019 Honda Accord1HGCV1F30KA123456John Smith2025-01-1510 days$450Unclaimed
2020 Ford F-1501FTFW1E50LFA123456Mary Johnson2025-01-205 days$225Contacted
2018 Toyota Camry4T1B11HK5JU123456Robert Davis2025-01-1015 days$675Unclaimed

Revenue Breakdown

Cash Revenue
$12,400
This month
Insurance Revenue
$18,700
This month
Impound Revenue
$8,900
This month

Performance Metrics

Avg Response
12.4 min
On-Time Rate
89%
Satisfaction
4.6/5
Repeat Rate
34%