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Guest Services Dashboard
Check-ins, amenity usage, and guest satisfaction
Last updated: 2:03:50 PM
Satisfaction Score
4.7
From 1247 reviews
↑ 3.2%vs last month
NPS Score
8.2
Net Promoter Score
↑ 0.5%vs last month
Check-ins Today
18
Arrivals
↑ 0%today
Check-outs Today
12
Departures
↑ 0%today
Maintenance Requests
23
Pending
↓ 5.3%vs yesterday
Total Reviews
1,247
All time
↑ 8.5%vs last month
Amenities Active
6
Available facilities
↑ 0%vs last month
Avg Review Rating
4.6
Out of 5.0
↑ 0.2%vs last month
Amenity Usage & Satisfaction
| Amenity | Usage | Capacity | Utilization | Revenue | Satisfaction |
|---|---|---|---|---|---|
| Pool | 145 | 50 | 290.0% | $0 | 4.8/5.0 |
| Laundry | 98 | 12 | 816.7% | $248 | 4.2/5.0 |
| WiFi | 202 | 250 | 80.8% | $0 | 4.6/5.0 |
| Dog Park | 67 | 30 | 223.3% | $0 | 4.9/5.0 |
| Store | 47 | 20 | 235.0% | $1,240 | 4.5/5.0 |
| Showers | 89 | 8 | 1112.5% | $178 | 4.3/5.0 |
Amenity Usage Comparison
View Details →Amenity Satisfaction Ratings
View Details →Recent Check-Ins
| Site | Guest | Check-In Time | Vehicle | Nights | Rate | Status |
|---|---|---|---|---|---|---|
| A-12 | Smith Family | 2025-01-25 14:30 | Class A | 3 | $48 | Checked In |
| B-08 | Johnson Party | 2025-01-25 15:15 | Travel Trailer | 5 | $45 | Checked In |
| C-15 | Williams Group | 2025-01-25 16:00 | 5th Wheel | 2 | $38 | Pending |
Recent Check-Outs
| Site | Guest | Check-Out Time | Vehicle | Nights | Total Revenue | Status |
|---|---|---|---|---|---|---|
| A-03 | Thompson Family | 2025-01-25 11:00 | Class C | 4 | $192 | Checked Out |
| B-20 | Lee Party | 2025-01-25 10:30 | Travel Trailer | 6 | $270 | Checked Out |
Review Rating Distribution
View Details →Recent Guest Reviews
| Guest | Site | Rating | Comment | Date |
|---|---|---|---|---|
| Smith Family | A-05 | 5★ | Beautiful location, clean facilities | 2025-01-20 |
| Johnson Party | B-12 | 4★ | Great stay, minor issue with hookup | 2025-01-18 |
| Williams Group | C-08 | 5★ | Perfect for our large group | 2025-01-15 |
| Davis Party | D-14 | 4★ | Good value, friendly staff | 2025-01-12 |
| Wilson Group | A-22 | 5★ | Will definitely return! | 2025-01-10 |